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Shipping policy

Deliveries

Ursus Bags offers free shipping on all orders within Sweden.
For orders outside Sweden, shipping costs may apply, which vary depending on the destination.

You will receive a delivery confirmation via email when your package is on its way, including a tracking link to follow your package.

Delivery confirmation

You will receive a delivery confirmation via email when your package is on its way, including a tracking link to follow your package.

Shipping notification

Once your order has been processed by our warehouse, a tracking number will be sent to you.

Delivery times

Within Sweden, we deliver within 1-3 business days (Monday to Friday).
For deliveries within the EU, the delivery time is 2-7 business days.
Deliveries to other countries may take longer depending on local customs processes and transportation services.

Uncollected parcel

Your parcel usually stays with the postman for 7 days after arrival. If it is not collected, it is often returned.

Customer service

If you have any questions about your delivery or need assistance with your order, please do not hesitate to contact our customer support.